Automation has long shaped business practices. Artificial intelligence, robotic process, and cognitive automation technologies have increasingly enabled businesses to operate continuously, at a fraction of the cost of human equivalents, and with services tailored to meet customer demand. In this moment of global pandemic, automation has become even more paramount, with organizations around the world needing to adjust, in sometimes radical ways, simply to continue business.
The fourth-annual ISG Automation Summit explores the power, promise, and peril of automation. Blending strategic guidance with practical advice, we explore how companies can achieve competitive advantage in their business environments and IT services through improved processes in customer services, back-office operations, and warehouse management. Whether your company is just starting out with automation or already at scale, this summit offers avenues for improvement and innovation.
The economic impact of COVID-19 will be long-lasting. Now is your time to harness the power of automation.
This year's Virtual Automation Summit will cover the following topics:
WHY ATTEND? The Automation Summit brings together enterprise business and technology professionals, industry thought leaders, innovators and pioneers to explore how Artificial Intelligence, cognitive technologies and Robotic Process Automation is changing the way we live and work.
WHO SHOULD ATTEND?
Senior IT Leadership
Senior Business Strategists
Senior Marketing Leaders
Senior Finance Leaders
Corporate and Line of Business Leaders
CIO, CTO, CEO
DISCOVER THE LATEST RESEARCH FROM ISG'S AUTOMATION EXPERTS
The Promise of Automation in a Time of Crisis By Wayne Butterfield, Director - Automation, ISG
Until the outbreak of COVID-19 upended the world, crisis management was not the highest priority for most of us. But organizations of all sizes have had to quickly adjust to the global scale of the pandemic in sometimes radical ways simply to continue business, often with reduced workforces and shrinking revenues. Against this backdrop, some enterprises are looking to automation as a way to address needs across the enterprise, from infrastructure to customer experience.
In this article, ISG's Wayne Butterfield explores how now is the time to explore Intelligent Automation and what it is you need to consider to mitigate business risk.
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WHO WE ARE
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.